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Company Identity

Set company name and attach company logo. They will be displayed in the top area.

Company Name


Company Logo
Attach a file


Application Settings



Email Settings / SMTP

Configure SMTP server for automatic email notifications about assignments, comments and other events. Email notifications can be configured in Admin > Processes > Edit > Workflow.
Enable Email Notifications



 

Help Desk Portal

Help Desk Portal is separate web based application that can communicate with TargetProcess. It allows your customers or end users to post requests and ideas, view requests with statuses, discuss requests via comments threads.

Help Desk Portal URL (Ex: http://helpdesk.yourdomain.com)
Email access parameters to new requesters
When new requester added into database or his/her password changed,
he/she will receive email notification with access information to Help Desk Portal.
Email access parameters to requesters automatically created from inbound mail
When new requester automatically added into database from inbound mail
he/she will receive email notification with access information to Help Desk Portal.


System User Credentials

System User can be used for connecting to TargetProcess Web Services, for example in Help Desk Portal.


Login or Active Directory Name of System User

Password (type the new password if you want to change it)



Export Settings

CSV Exporter delimiter
Cancel
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© 2004-2010 TargetProcess. Agile project management software. All rights reserved.
build 2.20.5.15606 / 02-Sep-2010  
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or post requests to help desk